BigHand provides technology solutions for law firm productivity — resource management, workflow management, business intelligence, document creation, time tracking (SmartTime), pre-billing (PreBillManager), matter pricing, and more. Well-established vendor with named customers: Best Best & Krieger LLP (reduced admin time 40%), Ashtons Legal. ALA listed. Above the Law coverage (Sep 2025 on pricing/budgeting survey). 12+ sub-products in the rlegaltech directory. Reclassified from other to practice-management.
Company Info
- Sector: Legal Tech
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Platform Products
Bighand Alertmanager Other
BigHand AlertManager is a revolutionary product that disseminates notifications either via e-mail or through users’ desktop or web interface. Alerts can be derived from just about any system and include advanced formatting capabilities to make your alerts stand out and be easily read. The advanced data handling features can also be configured to collect information back from the end-users.
Capabilities
Spans 1 product area: Virtual Receptionist.
Workflow Coverage
Based on published feature listings, this tool maps to 3 workflow areas:
- Client & Matter Lifecycle — Client Intake
- Filing & Compliance — Scheduling
- Communication & Collaboration
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Budgeting And Forecasting Billing & Payments
BigHand Budgeting and Forecasting (formerly Intellistat) handles law firm annual budgeting, cash and accrual revenue forecasting, and variance tracking. It integrates with existing law firm systems for budget-to-actual comparison and financial planning.
Capabilities
Spans 3 product areas: Accounting/Finance, Firm Analytics, KPIs and Reporting Tools, Matter Management.
Workflow Coverage
Based on published feature listings, this tool maps to 7 workflow areas:
- Firm Operations & Growth — RFP Management, Task Management
- Document Drafting & Automation — Contract Management, Transaction Management
- Filing & Compliance — timelines, Audit Trail Logging
- Billing, Time & Finance — Matter budgeting
- Document Review & Management — Litigation Management
- Research & Analysis
- Client & Matter Lifecycle
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Business Intelligence Practice Management
BigHand Business Intelligence (powered by Iridium) is a financial BI solution for law firms. Role-based reporting delivers financial data through dashboards — from firm-level metrics down to individual clients and matters. The flexible data warehouse replaces manual spreadsheet reporting with self-service analytics and controlled access.
Capabilities
Spans 3 product areas: Data , Visualization, Firm Analytics, KPIs and Reporting Tools.
Workflow Coverage
Based on published feature listings, this tool maps to 3 workflow areas:
- Filing & Compliance — Timelines
- Firm Operations & Growth
- Research & Analysis
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Document Creation Document Management
BigHand Document Creation is a DMS-integrated legal document solution that simplifies Microsoft Word, PowerPoint and Excel for streamlined legal document production. Standardized templates can be created without the need for complex code, and deployed firm-wide in a single click for consistency, branding and improved version control. Users can access key design features such as unlimited numbering, bullet points, styling and more. The solution builds on familiar Microsoft environments, for increased adoption and minimal training.
Capabilities
Spans 7 product areas: Document Management, Document Automation and Assembly, Document , Checking and , Formatting, Review and , Analysis.
Workflow Coverage
Based on published feature listings, this tool maps to 5 workflow areas:
- Document Review & Management — Document Database Management (Repository for Archiving and Retention), Document Disposition Based on User Defined Rules, Version Control, Search Metadata, Classifications and Indexing (+8 more)
- Document Drafting & Automation — Automated Document Generation and Assembly, Conditional Logic Support, Language Support for International Languages, Process Automation (+8 more)
- Filing & Compliance — Access Controls, Encryption capabilities, Data Loss and Malware Prevention, Data Recovery (+3 more)
- Communication & Collaboration — Integration with Microsoft Teams, Collaboration Tools for Document Automation, Integrations with Business Process Systems
- Firm Operations & Growth — Integrations with Document Management Systems, Integrations with CRM, Integrations with Digital Signature Apps
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Matter Pricing Billing & Payments
PMS-integrated matter budgeting, pricing, and tracking tool for law firms. Sub-brand of BigHand. Supports pricing teams and lawyers with data-driven budgets, resource plans, and client reporting. Reclassified from case-management to billing-payments.
Capabilities
Spans 3 product areas: Matter Management, Spend Management and E-Billing, Firm Analytics, KPIs and Reporting Tools.
Workflow Coverage
Based on published feature listings, this tool maps to 7 workflow areas:
- Firm Operations & Growth — Task Management, RFP Management
- Document Drafting & Automation — Contract Management, Transaction Management
- Filing & Compliance — timelines, Audit Trail Logging
- Billing, Time & Finance — Matter budgeting
- Document Review & Management — Litigation Management
- Client & Matter Lifecycle
- Research & Analysis
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Metadata Management Document Management
BigHand Metadata Management is a legal document cleaning tool that allows law firms to cleanse Word, Excel, PowerPoint, PDF, and media files at any stage of the process. Users can automate metadata removal, configure varying levels of metadata management, and protect staff from unwitting confidentiality breaches and the business impacts they can cause.
Capabilities
Spans 6 product areas: Document Management, Document , Checking and , Formatting, Review and , Analysis.
Workflow Coverage
Based on published feature listings, this tool maps to 3 workflow areas:
- Document Review & Management — Document Database Management (Repository for Archiving and Retention), Document Disposition Based on User Defined Rules, Version Control, Search Metadata, Classifications and Indexing (+6 more)
- Filing & Compliance — Access Controls, Encryption capabilities, Data Loss and Malware Prevention, Data Recovery (+2 more)
- Communication & Collaboration — Integration with Microsoft Teams
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Partner Performance Practice Management
BigHand Partner Performance (formerly Intellistat) is a review and compensation portal made for legal. Streamline your partner performance review and compensation process through an interactive portal that allows you to review partner performance data, allocate points, assign bonuses, and determine compensation for each partner. Drill-down into details like client trends, allocation points, and more
Capabilities
Spans 3 product areas: Staffing and Talent Management, Firm Analytics, KPIs and Reporting Tools, Project Management and Collaboration.
Workflow Coverage
Based on published feature listings, this tool maps to 3 workflow areas:
- Firm Operations & Growth — Task Management
- Communication & Collaboration — Messaging
- Research & Analysis
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Pitching And Proposals Practice Management
BigHand Pitching and Proposals is an advanced legal pitching solution with a searchable data warehouse for optimized experience management. The solution allows business development and marketing teams to access relevant expertise and evidence from across the firm and present it in professional and compelling pitch documentation.
Capabilities
Spans 2 product areas: CRM, Marketing and Business Development, Knowledge Management.
Workflow Coverage
Based on published feature listings, this tool maps to 6 workflow areas:
- Filing & Compliance — Encryption, Scheduling
- Firm Operations & Growth — Customization
- Client & Matter Lifecycle — Client Intake
- Communication & Collaboration — Messaging
- Document Review & Management
- Research & Analysis
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Prebillmanager Billing & Payments
BigHand PrebillManager© (formerly Steere) is an attorney-facing prebill viewer and editor designed to make the prebill editing process fast and easy. The viewer is also designed for the billing department to quickly see the changed information and process those changes into the accounting system. The tool is customizable to your existing prebill format and has a high attorney adoption rate because it mimics how they work on paper.
Capabilities
Spans 2 product areas: Time and Billing, Spend Management and E-Billing.
Workflow Coverage
Based on published feature listings, this tool maps to 2 workflow areas:
- Billing, Time & Finance
- Firm Operations & Growth — RFP Management
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Resource Management Drafting & Automation
BigHand Resource Management is a legal work allocation and resourcing tool that allows law firms to identify resources, forecast utilisation, manage workloads and add structure to career development for lawyers. The solution delivers real-time visibility of team availability and costs, improved profitability on matters and supports DEI goals and equitable allocation of work.
Capabilities
Spans 3 product areas: Staffing and Talent Management, Project Management and Collaboration, Workflow Automation.
Workflow Coverage
Based on published feature listings, this tool maps to 3 workflow areas:
- Firm Operations & Growth — Task Management
- Communication & Collaboration — Messaging
- Document Drafting & Automation — Templates
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Smarttime Billing & Payments
BigHand SmartTime is an AI-powered tool designed to streamline the timekeeping process in your law firm by automating time capture and time entry. Your timekeepers can finalize accurate AI-generated timesheets in minutes, not hours. The billable hour accuracy and time saved help reduce write-offs, get you paid faster, and as a result, help generate more revenue.
Capabilities
Spans 1 product area: Time and Billing.
Workflow Coverage
Based on published feature listings, this tool maps to 2 workflow areas:
- Billing, Time & Finance — Time Tracking, Invoicing Tools, Trust Accounting, Automatic Time Capture (+4 more)
- Research & Analysis — Insights and Analytics
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Bighand Workflow Management Drafting & Automation
BigHand Workflow Management is a legal task delegation and support staff management platform purpose-built for law firms. Part of the BigHand product suite (parent company: BigHand, HQ Chicago/London, ~367 employees, $62.5M revenue in 2023 per Latka). BigHand was acquired by Levine Leichtman Capital Partners from Bridgepoint Development Capital. Founded 1996, 30+ year track record. Won ‘Workflow Management Platform of the Year’ at 2025 LegalTech Breakthrough Awards and Enterprise Award at 2024 American Legal Technology Awards. Named ‘Tech Company of the Year’ at 2025 and 2026 Global Business Tech Awards. Core functionality: automated task routing to the right support staff at the right cost, digital workflow forms, dictation-to-workflow integration, SLA monitoring, capacity/utilization reporting, and AI Email Routing (launched 2025 — reads incoming emails and automatically routes tasks to support teams). Available as both on-premise and cloud deployment. In use at firms from 50 to 5,000 staff. Named customers: DLA Piper (implemented for back-office support transformation), Holland & Hart (AmLaw 200 — centralized support team), Lewis Brisbois (AmLaw 100 — optimized legal support), Best Best & Krieger, Anthony Gold Solicitors. Microsoft Teams integration (Microsoft Marketplace listing). iManage DMS integration. On-prem API suite for custom integrations. Pricing: not publicly listed, ‘contact sales’ model. Reddit r/legaltech: ‘$50/month per user’ for BigHand Now (legacy product name). Capterra: mixed reviews — ‘Easy to setup and a breeze to maintain’ vs. ‘far from user-friendly and costly.’ G2: 3.8/5 (10 reviews). Security: SOC 2, ISO 27001, ISO 27701 certified (Trust Center). Sub-brand of BigHand (parentVendor set). LinkedIn followers (21,136) are parent company’s count.
Capabilities
Spans 5 product areas: Workflow Automation, Data , Visualization, Project Management and Collaboration, Transcription and Dictation.
Workflow Coverage
Based on published feature listings, this tool maps to 4 workflow areas:
- Firm Operations & Growth — Task Management
- Communication & Collaboration — Messaging
- Document Drafting & Automation — Templates
- Filing & Compliance — Timelines
Workflow mappings derived from published feature lists. Not independently verified.
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Workflows
Based on practitioner evidence, Bighand is used in these workflows:
What practitioners struggle with
Real frustrations from legal professionals — the problems Bighand addresses (or should address). Sourced from practitioner reviews, Reddit threads, and case studies.
Practice-group leaders are staffing urgent matters out of spreadsheets, hallway conversations, and Teams pings - so one associate is drowning, another sits idle, partners burn half a day figuring out who can help, and the firm only notices the damage when someone quits or a deadline slips.
Where it fits in your workflow
Before Bighand
Law firm needs to optimize operations — staff utilization, workflow routing, document production, billing efficiency → deploys BigHand modules
After Bighand
Data-driven insights on firm performance → managing partners optimize staffing, pricing, support workflows → reduced admin time, improved profitability
Integrations & hand-offs
BigHand ↔ law firm PM/billing systems. BigHand BI ↔ data warehouse (source-agnostic per marketing). BigHand Workflow → support staff task routing.
Community Data
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