Case Master Pro is a legal case management and debt collection software for law firms and collection agencies. Cloud-based (CMPOnline) and on-premise versions. Founded 2005 by Case Master, Inc. (Gainesville, FL). 9 employees, 1,058 LinkedIn followers. Strong review presence: Capterra/SoftwareAdvice/GetApp 5/5 from 19 reviews, G2 4.3/5 from 2 reviews. Combines case management with billing, accounting, and paperless office features. Specifically targets debt collection law firms and subrogation professionals — a niche within legal practice management that general PM tools like Clio don’t optimize for.
Key Capabilities
- Case management: Track high-volume debt collection and subrogation cases with deadline management
- Billing and accounting: Integrated billing, payment tracking, and trust accounting within the case management platform
- Paperless office: Document management and digital workflows replacing paper-based processes
- Client reporting: Generate reports for collection clients on case status and recovery rates
Who It’s For
Designed for debt collection law firms, collection agency attorneys, and subrogation professionals. Optimizes for the specific workflow of managing high-volume collection cases — a niche that general practice management tools like Clio don’t specifically target.
What We Haven’t Verified
- Pricing not publicly available
- Cloud vs on-premise feature parity not confirmed
- Integration with court filing systems not documented
- No security certification information found
- No Reddit or community discussion found
Workflows
Based on practitioner evidence, Case Master Pro is used in these workflows:
What practitioners struggle with
Real frustrations from legal professionals — the problems Case Master Pro addresses (or should address). Sourced from practitioner reviews, Reddit threads, and case studies.
Managing 200+ open PI cases with medical records, deadlines, and lien tracking in spreadsheets — one missed statute of limitations and the firm faces malpractice
Firm uses separate tools for intake, documents, billing, and e-signatures that don't talk to each other — opening a new matter means entering the same client info 4 times across systems that should but don't share data
Practice management and accounting are two different planets — billing lives in the PM tool, financials live in Xero or QuickBooks, and the sync either doesn't exist or breaks every month during reconciliation
Where it fits in your workflow
Community Data
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