FaceUp is a Czech anonymous reporting and whistleblowing platform that provides compliance officers and in-house legal departments with a centralized system to receive, track, and investigate misconduct reports. Founded 2017 in Prague by Jan Tišer (originally focused on anti-bullying in schools, pivoted to corporate compliance). $3M late seed (Oct 2024, led by Reflex Capital, with Tilia Impact Ventures and Lighthouse Ventures). 3,600+ organizations across 70+ countries. Named customers: Taco Bell, Mercedes, PwC, Zendesk, Renault, Heineken — but these skew consumer brands, no Fortune 500 legal department case studies found. G2 4.8/5 (160+ reviews, ranked #1 in Whistleblowing category). Capterra 4.8/5 (45 reviews, praised for ease of setup and intuitive admin dashboard). Gartner Peer Insights 4.9/5 (11 reviews). Pricing: Starter $99/mo (5 admins), Professional $169/mo (10 admins), Enterprise custom (SSO, unlimited admins). Annual billing saves ~30%. ISO 27001 certified. SOC 2 claimed but appears to be infrastructure-level (‘server certification’) — full SOC 2 Type II application-level audit not confirmed. GDPR compliant. End-to-end encryption. EU Whistleblowing Directive (2019/1937) compliant, SOX-aligned environments supported, FCPA reporting support. Core features: anonymous web/mobile/hotline reporting, case management with investigation workflows and audit trails, two-way anonymous follow-up communication, analytics dashboards, multilingual support (100+ languages). Integrations: native Slack + BambooHR + Vanta; MS Teams via Zapier; webhooks for custom systems. No public API documentation found. ~52 employees, US presence in Charleston, SC. Market context: FaceUp is a small player ($3M seed) in a market dominated by NAVEX Global (part of Roper Technologies, $50B+ conglomerate). G2 #1 ranking is notable but G2 rankings can be influenced by review campaigns — caveat applies. The whistleblowing software market is growing rapidly post-EU Directive, so FaceUp’s growth is partly market tailwind. No independent ROI evidence or outcome metrics found from any customer — the ‘$5K hotline saves $500K’ claim on FaceUp’s blog is vendor-generated, not independently verified. Not a law firm tool — serves corporate compliance and governance functions. The primary operator is the compliance officer or designated ethics contact; in organizations without a dedicated compliance officer, the GC or HR lead typically manages it. This is an intermittent-use compliance infrastructure tool, not a daily workflow application.
Company Info
- Founded: 2017
- Team size: 11-50 employees
- Funding: $3M
- HQ: United States
- Sector: Miscellaneous
What We Haven’t Verified
This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.
Workflows
Based on practitioner evidence, Faceup is used in these workflows:
What practitioners struggle with
Real frustrations from legal professionals — the problems Faceup addresses (or should address). Sourced from practitioner reviews, Reddit threads, and case studies.
Business teams are deploying AI tools faster than legal can review them — there's no intake queue, no risk framework, and the GC finds out about new AI systems from LinkedIn posts, not from an approval workflow
Compliance officer at a mid-size company receives misconduct reports through a patchwork of email, HR inbox, and manager escalations — there's no central system, no anonymity protection, and no audit trail, so reports get lost or ignored and the company can't demonstrate to regulators that it has a functioning reporting channel
Organization operating in 5 EU countries discovers the EU Whistleblowing Directive requires each entity with 50+ employees to have an internal reporting channel by the national transposition deadline — but setting up compliant systems in each jurisdiction with different local requirements is a legal and operational nightmare that the compliance team wasn't budgeted for
Where it fits in your workflow
Before Faceup
Organization's compliance program and policy framework → regulatory mandate (EU Directive, DOJ ECCP, SOX) or internal governance decision → need for anonymous reporting channels → compliance officer or GC tasked with implementation. In organizations without a dedicated compliance officer, the GC or HR lead typically manages this.
After Faceup
Report received via FaceUp → compliance officer/ethics contact reviews and triages → investigation workflow (interviews, document collection, legal consultation) → resolution or escalation to external counsel → regulatory reporting if required (SEC, DOJ) → case closure with audit trail → board/committee reporting on investigation outcomes.
Integrations & hand-offs
HR/compliance policies → FaceUp (anonymous reporting + case management + audit trail) → internal investigation process → external legal counsel if escalation needed → regulatory filings if required → board reporting. The tool handles the technology layer; organizations must develop their own policy framework, investigation procedures, and escalation criteria around it.
Community Data
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