Brooklyn-based, Black-led justice tech company founded in 2022 by Jelani Anglin. The for-profit technology arm of Good Call NYC (nonprofit, founded 2016), which operates a 24/7 arrest support hotline (1-833-3-GOODCALL) powered by Twilio Programmable Voice. When someone is arrested, they call the hotline to connect with a free attorney and alert emergency contacts. Over 13,000 urgent calls answered since launch (this metric is for the nonprofit hotline, not the tech company specifically). Won Village Capital Justice Tech Fellowship ($100K from Dream.Org, Jan 2023), Echoing Green fellowship, and was a 2023 Black Ambition Prize finalist. Also backed by New Media Ventures (Jul 2023). IMPORTANT DISTINCTION: Good Call is primarily a Twilio-powered telephone hotline service, not a SaaS product that lawyers purchase or use as workflow software. Lawyers volunteer or are on-call to receive connections through the hotline. The ‘technology’ is the telephony infrastructure connecting arrested individuals with attorneys. Despite evidence of active software product development (software engineer on team, pitch video, sales@goodcalltech.com email), no specific software product for practitioner use has been publicly documented. The relationship between Good Call NYC (nonprofit) and Good Call Technologies (for-profit) is not publicly documented in terms of equity, licensing, or shared operations. NYC-focused. Analysis confidence: LOW.
Company Info
- Founded: 2022 (nonprofit arm Good Call NYC founded 2016)
- Team size: 1-10 employees
- HQ: Brooklyn, NY (81 Willoughby St Suite 601)
- Founder: Jelani Anglin (CEO and Co-founder)
- Sector: Justice Tech / Access to Justice
What We Haven’t Verified
- Exact technology platform features and architecture (app, phone system, web platform)
- How the lawyer/practitioner side of the tool works
- Geographic coverage beyond NYC
- Data privacy and security practices
- Relationship structure between Good Call NYC (nonprofit) and Good Call Technologies (for-profit)
- No independent reviews found
Workflows
Based on practitioner evidence, Good Call Technologies is used in these workflows:
What practitioners struggle with
Real frustrations from legal professionals — the problems Good Call Technologies addresses (or should address). Sourced from practitioner reviews, Reddit threads, and case studies.
New client calls the office, receptionist takes notes on paper, conflict check takes 48 hours — by then the prospect hired the first attorney who picked up the phone
Potential client fills out the website contact form at 10pm — nobody responds until 9am, and by then they've already called three other firms and hired the one that picked up. No automated instant reply, no drip sequence, no follow-up reminders
PI intake calls come in at 50-200 per week but 60-80% aren't viable cases — the firm wastes hours screening callers before a single billable minute, and good leads go cold waiting for callback
Where it fits in your workflow
Community Data
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