Relativity

What It Does

Relativity is the dominant eDiscovery platform. It handles the full electronic discovery lifecycle: data collection, processing, review, analysis, and production. The flagship product, RelativityOne, is the cloud-hosted version built on Microsoft Azure. The platform also includes AI-powered review tools (aiR for Review, aiR for Privilege) that use generative AI to accelerate document review.

Relativity is used by the world’s largest law firms, corporations, and government agencies — including the U.S. Department of Justice and 198 of the Am Law 200.

Who It’s For

Litigation teams at large law firms — This is Relativity’s core. If your firm handles complex litigation, regulatory investigations, or large-scale document review, Relativity is likely already in your stack. 198 of the Am Law 200 use it.

In-house legal / compliance teams — Enterprise legal departments use RelativityOne for internal investigations, regulatory response, and compliance. The platform handles data from email, chat (Slack, Teams), cloud storage, and mobile devices.

Government agencies — The U.S. DOJ and other government entities rely on Relativity for investigation and prosecution workflows. The platform’s security certifications (FedRAMP, SOC 2) support these deployments.

Small firms — Possible via Relativity’s channel partner network (managed review providers host the infrastructure), but direct licensing is typically too expensive for small operations. The average eDiscovery software plan costs about $174/month, but Relativity’s enterprise licensing is well above that.

What We Found

Relativity is the market standard in eDiscovery — comparable to what Salesforce is to CRM or what Bloomberg Terminal is to financial data. With over 180,000 users in 40+ countries, including over 70 Fortune 100 companies, it has a network effect that’s hard to compete against.

Review ratings are strong: 4.6/5 on Capterra, 4.4/5 on GetApp, and Gartner Peer Insights reviewers describe it as “the most common platform, for the simple reason that it is the best.” Negatives focus on occasional latency in the coding panel during review and an interface that can feel “clunky at times.”

The biggest recent development is the AI pricing shift. At Relativity Fest 2025, generative AI review tools — aiR for Review and aiR for Privilege — became standard features for all RelativityOne customers, no longer positioned as premium add-ons. This removes the cost barrier that previously limited AI adoption in document review, where traditional per-document pricing could make large-scale AI review prohibitively expensive.

A critical transition is underway: Relativity has announced a 2028 Server cutoff, driving migration to RelativityOne (cloud). Service providers are already stopping new matters on Server, creating urgency for firms that haven’t migrated. This is expected to make 2026 a scramble for organisations seeking migration partners.

Pricing is subscription-based, determined by data volume and features. Relativity offers pay-as-you-go and annual subscription options with flexible pricing. No free version, but a free trial is available.

What We Haven’t Verified

• “198 of the Am Law 200” — vendor claim, not independently confirmed with those firms
• Revenue estimates ($326M) are third-party approximations since Relativity is private
• AI review accuracy rates for aiR for Review and aiR for Privilege
• The actual timeline and support for Relativity Server → RelativityOne migration
• Total user count of “300,000+” across 40 countries

Platform Products

Relativityone eDiscovery

RelativityOne is not merely a cloud wrapper around legacy Relativity; it is clearly the flagship platform that Relativity wants the market to standardize on for large-scale litigation, investigations, compliance, and government review work. The old draft had the broad category right, but it blended parent-brand facts, used the wrong website, and missed several important buying signals. The live product page frames RelativityOne as an all-in-one secure platform spanning investigations, compliance, and litigation, with core workflows across legal hold, collection, processing, review, production, and newer generative-AI workflows such as aiR for Review and aiR for Privilege. Public messaging around migration also matters: Relativity now states that by 2028 all new matters and workspaces will be hosted in RelativityOne, which reinforces that this is the strategic future-state product rather than an optional SaaS variant. Security and compliance posture are category-leading in public materials. Relativity’s own security white paper and compliance pages point to Microsoft Azure infrastructure and certifications / attestations including ISO 27001, SOC 2 Type II, HIPAA, and FedRAMP, with FedRAMP authorization specifically highlighted for RelativityOne Government. Commercially, pricing is still sales-led rather than transparent, but the signals are stronger than the stub suggested: the product page markets flexible pricing tailored to customer needs, while Relativity’s pricing announcement history emphasizes pay-as-you-go and reduced user-fee friction. Independent validation is also far stronger than the old file showed. Serper surfaced substantial G2 and Capterra footprint, and Reddit discussion adds practical nuance: RelativityOne is widely treated as the enterprise default when scale and cloud security matter, but buyers and operators still talk about certification, learning curve, admin depth, and cost as real tradeoffs.

Capabilities

Spans 8 product areas: Electronic Discovery, Legal Holds, Document , Review and , Analysis, Document Management, Data , Visualization.

Workflow Coverage

Based on published feature listings, this tool maps to 4 workflow areas:

• Document Review & Management — Document Database Management (Repository for Archiving and Retention), Document Disposition Based on User Defined Rules, Version Control, Search Metadata, Classifications and Indexing (+6 more)
• Filing & Compliance — Access Controls, Encryption capabilities, Data Loss and Malware Prevention, Data Recovery (+3 more)
• Research & Analysis — Early Case Assessment
• Communication & Collaboration — Integration with Microsoft Teams

Workflow mappings derived from published feature lists. Not independently verified.

What We Haven’t Verified

This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback.