pp-0209
Firm's intake team juggles leads across website chat, text messages, phone calls, Facebook messages, and Google LSA — conversations get lost between platforms, the same prospect gets contacted twice by different staff, and there's no single view of who said what to whom
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Vendors
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Roles Affected
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Practice Areas
Who feels this pain
Small firm (2–20)Mid-size firm (21–200)
Practice Areas
pifamilycriminal
Vendors (1)
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