Alcea Technologies

Canadian SaaS tracking platform (Ottawa, founded 1997, ~9 employees, ~$1.3M revenue per GetLatka) whose CaseTrack product is listed under legal case management on Capterra, SourceForge, and the Legal Tech Society directory. Alcea is a horizontal BPM company — not legal-first. Products include CaseTrack, RiskMgr, BugTrack, IssueTrack, and HelpDesk. Pricing starts at $20/month per user. Deployment may support on-prem, cloud, or hybrid. No verified law firm or legal department deployments found — all evidence comes from software aggregator listings. Legal-specific features (conflict checks, trust accounting, court deadline tracking) are completely unverified. FeaturedCustomers.com shows 19 customer references including 7 case studies, but these appear to be from healthcare and municipal government contexts, not legal. No security certifications (SOC 2, ISO 27001) found. Not suitable for large firm deployment. Case tracking only — no billing, time tracking, or accounting features identified. Configuration effort for legal use is unknown, which is a significant practical barrier.

Company Info

• Founded: 1997
• Location: Ottawa, ON, Canada
• Team size: ~9 employees
• Revenue: ~$1.3M (per GetLatka)

What We Haven’t Verified

This page was assembled from publicly available information. Feature claims and workflow mappings are based on what the vendor and third-party listings publish — not hands-on testing or practitioner feedback. Legal-specific features (conflict checks, trust accounting, court deadline management) have not been verified — CaseTrack may be generic tracking without these capabilities.