pp-0164

Corporate client sends a 50-page outside counsel guidelines document with 200+ billing rules — block billing prohibitions, task code requirements, rate caps, travel restrictions, staffing limitations — and the billing coordinator spends two days manually extracting and entering these rules into the billing system, only to discover six months later that timekeepers have been violating rules nobody told them about, resulting in $80K in rejected invoices

1 vendors roles affected 3 practice areas 2
Who feels this pain

Roles

billing-coordinator Legal Ops Partner

Practice areas

corporate litigation

Vendors (1)

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