Workflows / Client & Matter Lifecycle / Client intake & conflict check / pp-0122 pp-0122 Corporate legal department manages 500+ matters across 30 outside firms but has no single source of truth — matter details live in email chains, budget approvals happen via PDF attachments, and when the GC asks 'how many active IP matters do we have in EMEA and what's the projected spend?' the answer takes a paralegal two days to compile from scattered spreadsheets 3 vendors roles affected 4 practice areas 3
Also reported as Insurance claims handler managing 150 litigated claims across 40 defense firms has no single view of case status — every update requires calling or emailing the assigned attorney, and the monthly status reports arrive in different formats with different levels of detail, so comparing outcomes across the portfolio is impossible Corporate legal department outsources contract review, compliance work, and litigation support to 5+ ALSPs and law firms — but the GC has no single view of what all these external resources are actually delivering, whether quality is consistent across providers, or how to compare value between a $500/hr law firm associate and a $200/hr ALSP contract analyst doing similar work In-house legal team at a large Indian enterprise gets hit with 50+ litigation cases per quarter across multiple states and courts — tracking hearing dates, filing deadlines, and advocate assignments happens in Excel, and when someone misses a hearing date the company gets an ex parte order against it Who feels this pain
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