MyCase

What It Does

MyCase is a cloud-based practice management platform for small to mid-size law firms. It covers matter management, calendaring, time tracking, billing, trust accounting, document management, client intake, and a client portal. The platform also includes built-in payment processing (credit cards, e-checks) and a legal CRM for lead tracking.

MyCase is part of the 8am group (formerly AffiniPay), which also owns LawPay, CASEpeer, DocketWise, and CPACharge. The group rebranded from AffiniPay to 8am in August 2025 and has achieved 217% revenue growth over the past three years, now serving 250,000+ professionals. This gives MyCase native payment processing via LawPay and increasing cross-product integrations.

Who It’s For

Solo practitioners — MyCase is a solid choice for solos who want an all-in-one platform without the complexity of enterprise tools. The client portal and built-in payments mean you can send invoices and get paid without cobbling together separate services.

Small firms (2-10) — The core market. MyCase handles the basics well — matter tracking, billing, calendaring, document storage. It won’t win awards for depth in any single area, but the breadth is good for firms that want one platform.

Mid-size firms (11-50) — Usable, but you may outgrow it. Firms at this size often need more sophisticated reporting, conflict checking, and document automation than MyCase provides out of the box.

Large firms / In-house — Not the target market. Look at Litify, iManage, or enterprise-level ELM platforms.

What We Found

MyCase competes directly with Clio, PracticePanther, and Smokeball in the small-firm practice management space. Its strongest differentiators are the built-in payment processing (LawPay integration is native) and the client portal, which includes secure messaging and document sharing.

Users generally praise the ease of setup and clean interface. The learning curve is lower than Smokeball or Clio, which makes it appealing for firms adopting practice management software for the first time.

Common criticisms include limited customisation options compared to Clio, occasional sync issues with calendar integrations, and a document management system that handles basic storage but lacks the depth of dedicated DMS tools.

MyCase publishes pricing: plans start at $39/user/month (Basic) up to $89/user/month (Advanced). There’s a free trial available. This makes it more transparent than several competitors.

Trust accounting is IOLTA-compliant, which is a must-have for firms handling client funds. MyCase positions security and compliance as differentiators, citing bank-grade security standards.

What We Haven’t Verified

• AI feature maturity — “AI-powered platform” is mentioned but specifics are sparse
• “Bank-grade security” — no published SOC 2 or specific security certifications found
• The 8am group cross-product integration depth between MyCase, LawPay, CASEpeer, and DocketWise
• Conflict checking thoroughness across complex corporate structures